System Integration

Project monitoring

As a qualified and experienced team, the Q-DAS system integration centre supports the introduction of Q-DAS software products and the implementation of the Q-DAS CAMERA Concept. We assist you in all phases of the project, from design and specification to the maintenance of the running system.

  • Project planning, organisation and coordination
  • Definition of interfaces in colaboration with manufacturers of measuring instruments
  • Inspection of the data files provided by third-party systems
  • Collaboration with the IT department / database administration
  • Configuration of system components and report templates
  • System validation support

Workshops

We discuss the respective details with respect to installation, configuration and initial operation of Q-DAS software in the course of a workshop. The first step is to define and analyse the current situation in your company. The understanding of process structures and operations offers important information build a system fulfilling your individual requirements.

  • Definition of data fields for interfaces to third-party systems and test planning purposes
  • Estimation of the data volume and data management concept
  • Specification of data flow / interfaces connecting superordinate systems
  • Recording of available or project-relevant data sources
  • Customised visualisation, evaluation and reports
  • real-time and offline control loop requirements
  • Reporting system and alarm management approach
  • Design of a possible installation scenario and project planning

Installation and configuration

The practical implementation of the Q-DAS CAMERA Concept starts with the implementation. We install the respective software components according to your system specification and configure and adjust them to your field of application, e.g.

  • Configuration of the Q-DAS database on the database server
  • Installation of Q-DAS work stations and connecting measuring instruments
  • Configuration of data recording / measurement procedure
  • Customisation of masks and graphics accoridng to specifications
  • Configuration of a reporting and notification system
  • Testing the data flow / conducting system test

Upgrades

Do you want to upgrade your software version to benefit from an advanced or extended range of functions?
Together we define an individual upgrade strategy, determine requirements and discuss the system configuration.

  • Installation of the latest version
  • Upgrade of Q-DAS database(s)
  • Integrating the configuration of an older version
  • Implementing a parallel operation until the new version is released
  • Testing the data flow / conducting system test

Product training course

We recommend you to conduct an individual training programme meeting the demands of your company already during or after the installation. Depending on the topics concerned, these practical seminars are provided by experienced TEQ trainers of Q-DAS GmbH.

  • Determination of demands and trainings focused on specific target groups
  • Creation of individual training material
  • Trainign concept and provision of training
  • Special topics with respect to system administration
  • eLearning modules in addition to our training courses

System maintenance and optimisation

We support you in maintaining the installed system even after a successful implementation. Regular maintenance ensures long-term system stability. Maintenance includes the optimisation of data management and the definition of archiving strategies to improve system performance even when you process a huge amount of data.

  • System analysis, troubleshooting and optimisations
  • Efficiency check, e.g. in test planning, data recording, evaluations, reports
  • Checking system settings, e.g. user configuration and rights
  • Installation of required updates / patches
  • Analysis of performance and tuning (proposals)
  • Illustration of data archiving / external storage concepts
  • Exchange of experience with Q-DAS experts

Web support

We perform remote maintenance and provide the option of desktop sharing for a quick and easy support regardless of location. Depending on the question you have, we access your system via Internet to save costs and time.

  • Remote user support via Internet
  • Access to external computers / server for problem analysis
  • Online training in case of specific questions

System documentation

Comprehensive system installations require an individual technical program documentation helping users operate and maintain the system.

  • Documentation of the installation and data flow
  • Documentation of company-specific customisations (masks, graphics, etc.)
  • Description of interfaces (data format)
  • Creation of company-specific manuals / technical program documentations